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Microsoft Excel Could Not Be Opened. An Error Occured While Trying to Connect to Excel. Try Again

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"Microsoft Excel has encountered a problem and needs to close" when starting Excel for Mac

  • Article
  • four minutes to read
  • Applies to:
    Excel for Mac

Notation

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more data well-nigh this change, read this blog post.

Symptoms

When you try to commencement Microsoft Excel for Mac, you receive the following error message:

Microsoft Excel has encountered a problem and needs to close. We are deplorable for the inconvenience.

Cause

This error may occur if one of the following atmospheric condition is truthful:

  • The Excel preferences are corrupted.
  • Programs that are running in the groundwork are interfering with Excel for Mac.
  • Application files are corrupted.
  • A user account profile is corrupted.

Resolution

To resolve this issue, effort the following methods, in gild, until the consequence is resolved.

Method 1

Footstep 1: Quit all programs

You must quit all programs before you proceed. To quit an application, select the application on the toolbar (top), and then select Quit. If you cannot quit an application or exercise not know how, hold downwardly the Command and Option keys, and then press Esc on your keyboard. Select the application in the "Force Quit Awarding" window, and so select Strength Quit. Click Force Quit to quit the application.

Annotation

You cannot quit Finder.

When you lot are finished, click the red button in the upper-left corner and go to pace two.

Pace 2: Remove your Excel preferences

  1. Quit all Microsoft Role for Mac applications.

  2. On the Get menu, click Habitation.

  3. Open Library. Note The Library folder is hidden in Mac Os X Lion. To display this folder, hold down the OPTION key while you click the Get menu.

  4. Open Preferences.

  5. Drag com.microsoft.Excel.plist to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 7.

  6. Open up Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to the adjacent step. If the trouble is resolved, drag com.microsoft.Excel.plist to the Trash.

  7. Quit all Part for Mac applications.

  8. On the Become card, click Home.

  9. Open Library.

    Note

    The Library folder is hidden in Mac Bone X Lion. To display this binder, hold downwardly the OPTION cardinal while y'all click the Go carte du jour.

  10. Open Preferences.

  11. Open Microsoft, and then elevate com.microsoft.Excel.prefs.plist to the desktop. If y'all cannot locate the file, Excel is using the default preferences. Go to Method two.

  12. Open Excel, and check whether the problem even so occurs. If the trouble however occurs, quit Excel, restore the file to its original location, and become to Method 2. If the problem is resolved, drag com.microsoft.Excel,prefs.plist to the Trash.

Method 2

Use the "Repair Disk Permissions" option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Become menu, click Utilities.
  2. Showtime the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the Commencement Assistance tab.
  5. Click Repair Disk Permissions.

Note

The Disk Utility plan just repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your dwelling folder.

Open Excel and check if the issue is resolved. If it is not, continue to Method iii.

Method 3

Create and utilise a new user account

To create a new user account, use the following process.

Annotation

You lot many have to reinstall Office if you log on with a new account.

  1. Click the Apple icon, and so click System Preferences.

    Select the System Preferences option in the Apple icon.

  2. Click Accounts.

    Select the Accounts button in System Preferences.

  3. Click the plus sign ("+") in the lower-left corner to open the new account window.

    Note

    If y'all are not the Ambassador of the computer, click Click the lock to make changes. Log on by using your Administrator user name and password, and and so click OK.

    Select the Plus sign at the lower-left corner to open a new account.

  4. Type the word Test for the user proper name, and get out the password box blank. Click Create Account. When you receive a warning, click OK.

    Type a name to create an account.

  5. Click to select Allow User to Administer this computer. (If this selection is not available, just go to the next step).

    Select the Allow User to Administer this computer option.

  6. Click the Apple icon, and and then click Log Out proper noun .

    Log out in the Apple icon.

  7. Log on with your Test account.

Open Excel and cheque if the issue is resolved. If you lot can salvage when you use a new user account, contact Apple back up to troubleshoot your existing account. If you do not want to keep your existing account, you can rename the "Test" account that y'all create in the following procedure, and continue to use that account. If it is not, go on to Method 4.

Method 4

Remove and so reinstall Part

For information about how to remove and and so reinstall Role, see the post-obit article:

Troubleshoot Office 2011 for Mac issues by completely uninstalling before you reinstall

Third-party information disclaimer

The third-party products that this commodity discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, unsaid or otherwise, well-nigh the functioning or reliability of these products.

Third-party contact disclaimer

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does non guarantee the accurateness of this third-party contact information.

mcnittsopupose41.blogspot.com

Source: https://docs.microsoft.com/en-us/office/troubleshoot/excel/fails-starting-excel-mac

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